We back up this claim with our Service Guarantee:
“Sonitrol guarantees the arrival of a service technician the same day of your emergency service request. If Sonitrol is unable to repair the system, we will arrange for on-site protection of your facility until the system is repaired.”
In addition, we cover equipment repair and replacements, obsolescence upgrades, even loaner equipment if your devices need to be repaired, all under our service agreement. The only cases we can’t cover are vandalism or “Acts of God,” like water damage and so forth.
We want you to feel comfortable calling us if your system needs to be repaired.