The system immediately alerts our Central Station
An audio feed of the break-in and a special code denoting the location of the tripped audio sensor is sent.
Professional operators listen to live audio from your facility
Our trained operators monitor your system 24/7 to verify the source of the sound while reviewing relevant customer data. Because they’re assigned to your account, they have an idea of which sounds are “normal” and which aren’t.
Operators take appropriate action
If deemed necessary, our operators will immediately notify the proper authorities or reset your system without disturbing you or the police.
Verified dispatch and apprehension
Police respond faster to a verified alarm, as a crime in progress has been confirmed. Operators remain in constant contact with them to relay pertinent real-time information.