I’m always excited when I hear reports about Sonitrol catching criminals or helping prevent valuables from being stolen or destroyed by thieves. This story below, though, is extra special because of when everything took place.
The United We Can story
A Canadian, charity organization called United We Can opened a new facility. The organization received quotes from a few different security system providers but decided to go with Sonitrol because of the benefits they saw in having a verified system.
Little did they know that three weeks after they opened, a thief would break into their warehouse.
As it turned out, the thief was able to enter the facility but was quickly detected by the Sonitrol central station team. The police were dispatched and guided right to the suspect’s location by the central station monitors.
One less criminal out on the streets, and one more apprehension for Sonitrol.
The United We Can testimonial
The general manager at that United We Can facility even went out of his way to thank everyone who was involved. Below is what he said in this letter to the director of Sonitrol Western Canada:
Dear Mike,
We recently opened our new facility and went live with your VERIFIED Audio Intrusion System coupled with your Sonavision Live Monitored Video just 3 weeks ago on May 8th.
I am writing to thank the Vancouver Police Department and your central station monitoring staff for their outstanding teamwork in apprehending the thief who broke into our warehouse late last night! Your monitoring staff detected this thief immediately as he entered our building and stayed on the line with the VPD 911 operators for the 3+ minutes the attending officers were en route and inside our facility; directing the officers to exactly where this thief was in our building, and apprehending him without incident.
We are very happy we made the decision to invest to install your verified security system from the start. We had quotes from other alarm companies that were half the cost of yours; but know that an alarm bell rining or a strobe light flashing do nothing to deter criminals… and with no ability to confirm a break-in, those systems are a complete waste of money.
Again, a huge Thank You to the VPD, the 911 operators and the Sonitrol central station monitoring staff for their outstanding work!
Yours sincerely,
Gerry Martin
General Manager
United We Can
This isn’t just a win for Sonitrol. It’s not even just a win for the Vancouver Police Department or the people at United We Can who were able to keep their facility safe. This is a win for verified security in general and the relationships it builds for everyone involved.
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