Here’s how Sonitrol’s unique verified detection system functions

  • The system immediately alerts our Central Station

    An audio feed of the break-in and a special code denoting the location of the tripped audio sensor is sent.

  • Professional operators listen to live audio from your facility

    Our trained operators monitor your system 24/7 to verify the source of the sound while reviewing relevant customer data. Because they’re assigned to your account, they have an idea of which sounds are “normal” and which aren’t.

  • Operators take appropriate action

    If deemed necessary, our operators will immediately notify the proper authorities or resset your system without disturbing you or the police.

  • Verified dispatch and apprehension

    Police respond faster to a verified alarm, as a crime in progress has been confirmed. Operators remain in constant contact with them to relay pertinent real-time information.


Our unique ability to verify each alarm activation before notifying the police minimizes false alarm dispatches and has led to Sonitrol gaining the trust of police departments across the country. Average response time to a Sonitrol verified alarm is 7 minutes, compared to a traditional non-verified system response time of around 45 minutes.


Another Sonitrol Advantage: 100% Protection

Another Sonitrol Advantage: 100% Protection


Conventional security systems only use contacts on doors and windows to detect intrusion. That’s simply not enough. This is why Sonitrol uses specialized audio sensors that can pick up the sounds of unconventional entries. Intruders always make some sort of noise when they attempt to gain entry through a wall, ceiling, or HVAC system…and our patented audio detection technology will catch them.

While standard motion-based systems only offer limited areas of protection within the line of sight of the sensors, Sonitrol’s audio detection offers true wall-to-wall, floor-to-ceiling coverage—volumetric verifed protection for every square inch of your home or facility. Would-be criminals can’t sneak past our audio sensors by moving slowly along a wall or ducking between product aisles; if they make noise—and they always do—we’ll know it.